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Contact One Call Center is a family-owned business that has been providing 24/7 answering services to businesses of all sizes throughout the United States and Canada since 1980. Founded by Judy Wood, the company started as a small answering service in Arizona and has grown to serve clients in all 50 states and beyond. The company's mission is to provide high-quality customer service and value to its clients.
Contact One Call Center takes pride in its commitment to high-quality customer service and has received numerous awards for its excellence, including the Association of TeleServices International's Award of Excellence for 15 consecutive years. The company's team consists of carefully selected and highly trained agents who are based in the United States, specifically in Tucson, Arizona. They are proficient in both English and Spanish, ensuring effective communication with customers. Contact One Call Center's management team is widely recognized as leaders in the teleservices industry, with Judy Wood serving as the founder and Jeff Wood as the CEO.
With an average client tenure of 8 years and an average agent tenure of 5 years, Contact One Call Center prides itself on building long-lasting relationships with clients and providing seamless human response to customer inquiries.